Refund Policy

We want our customers to have a smooth and satisfactory shopping experience. This Refund and Return Policy explains the conditions and procedures for requesting returns, replacements, and refunds.

1. Return Eligibility

Customers may request a return under the following conditions:

  • The product received is damaged or defective.

  • The wrong product has been delivered.

  • The product received does not match the order description.

To be eligible for a return, products should be unused and returned in their original packaging, along with any accessories and tags, where applicable.

2. Return Request Period

Return requests must be submitted within 7 days of receiving the order.

Requests submitted after this period may not be accepted unless required by applicable law.

3. Non-Returnable Items

Certain products may not be eligible for return, including:

  • Products damaged due to improper handling or misuse by the customer.

  • Used or altered products.

  • Products without their original packaging, where applicable.

  • Items specifically marked as non-returnable.

This does not affect any mandatory consumer rights under applicable law.

4. Refund Process

Once the returned product is received and inspected, we will notify you abo